Our Warranty Policy

1. Standard Warranty

All machines and filling lines manufactured by AquaLine Units by Güçlü Makina Ltd. are covered by a 1-year warranty against manufacturing defects. The warranty period begins on the date of delivery (EXW Istanbul) or installation, if performed by our service team.


2. Warranty Coverage

The warranty includes:

Mechanical and electrical components

Malfunctions due to manufacturing or assembly defects

Remote technical support during the warranty period


3. Exclusions

The warranty does not cover:

Consumable parts (seals, hoses, filters, gaskets, etc.)

Damage caused by improper use, mishandling, or unauthorized modifications

Failures due to external factors (voltage fluctuations, accidents, natural disasters)

Wear and tear from normal daily operation


4. Optional Maintenance Contracts

Customers may extend their coverage with maintenance agreements, which provide:

Scheduled preventive maintenance

Priority access to spare parts

Remote troubleshooting and diagnostics

On-site technical service (worldwide)


5. Warranty Claims Procedure

Contact our support team via email or WhatsApp.

Provide order/invoice details and photos/videos of the issue.

Our technical team will review and guide troubleshooting steps.

If necessary, replacement parts or service will be arranged.


6. Contact for Warranty Support

AquaLine Units by Güçlü Makina Ltd.
📧 aqualineunits@gmail.com
📞 +90 532 224 91 98
💬 Chat on WhatsApp

Spare parts shipped quickly from Istanbul headquarters


✅ Why It Matters

Minimized downtime, maximized efficiency

Professional support from a 30+ year experienced manufacturer

Peace of mind for international clients


Last Updated: 28.09.2025

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