Our Warranty Policy
1. Standard Warranty
All machines and filling lines manufactured by AquaLine Units by Güçlü Makina Ltd. are covered by a 1-year warranty against manufacturing defects. The warranty period begins on the date of delivery (EXW Istanbul) or installation, if performed by our service team.
2. Warranty Coverage
The warranty includes:
Mechanical and electrical components
Malfunctions due to manufacturing or assembly defects
Remote technical support during the warranty period
3. Exclusions
The warranty does not cover:
Consumable parts (seals, hoses, filters, gaskets, etc.)
Damage caused by improper use, mishandling, or unauthorized modifications
Failures due to external factors (voltage fluctuations, accidents, natural disasters)
Wear and tear from normal daily operation
4. Optional Maintenance Contracts
Customers may extend their coverage with maintenance agreements, which provide:
Scheduled preventive maintenance
Priority access to spare parts
Remote troubleshooting and diagnostics
On-site technical service (worldwide)
5. Warranty Claims Procedure
Contact our support team via email or WhatsApp.
Provide order/invoice details and photos/videos of the issue.
Our technical team will review and guide troubleshooting steps.
If necessary, replacement parts or service will be arranged.
6. Contact for Warranty Support
AquaLine Units by Güçlü Makina Ltd.
📧 aqualineunits@gmail.com
📞 +90 532 224 91 98
💬 Chat on WhatsApp
Spare parts shipped quickly from Istanbul headquarters
✅ Why It Matters
Minimized downtime, maximized efficiency
Professional support from a 30+ year experienced manufacturer
Peace of mind for international clients
Last Updated: 28.09.2025
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